Great product and great Customer service!! I called them with questions as I had never owned a spa before (had a pool for 28 years) and they were patient and very helpful. Everyone who has seen it is impressed with the design and how ‘sturdy’ everything is. The upgraded version (more HP and Jets) was not that much more and still WAY less than many spa’s. I have found this one is also MORE efficient and will give more years of service!! Thanks Tuff Spa’s and Ian (who answers the phone and has been so helpful!!)