I have owned a Tuff Spa for twelve years and it is still going strong. I recently wanted to upgrade the equipment and took my spa directly to the factory to have it updated. They charged me a third of what I was quoted by my local service technician and the spa works better than ever. The staff was professional and the owner of the company took the time to personally come out and thank me for being a longtime customer. Your company was first class all the way and I will make sure to continue to refer you. FYI, my Tuff Spa sits directly in the Phoenix sun and after twelve years it still looks great. Thank you!